Shipping Policy

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, including your tracking number.

Shipping Rates and Estimates

We believe in straightforward, transparent pricing.

  • Standard Shipping: We offer complimentary Free Standard Shipping on all orders to the United States, with no minimum purchase required.

Delivery Timeframes

To bring you the best premium products for your pets, we partner with specialized global fulfillment centers. Estimated delivery time to the United States is 5 to 10 business days after the order has been processed and shipped.

Please note that unforeseen delays (such as customs processing or postal service disruptions) may occasionally extend delivery times. If your order hasn't arrived within the estimated timeframe, please contact us.

Order Tracking

Once your order ships, you can track its progress directly on our "Track Order" page or via the link provided in your shipping confirmation email.

Questions?

Reach out to us at support@kinningpethood.com.